¶ Technology for companies that need to continue operating
Remote and in-person assistance for equipment, users, software and peripherals.
We work to solve problems that affect daily operations and, at the same time, organize and prevent to reduce future interruptions.
Resolve today and prevent tomorrow.
¶ Direct attention
You talk to someone who understands the problem.
We analyze the situation, its impact and the real risks to define what needs attention first.
¶ Remote and in-person support
Many incidents can be resolved remotely, allowing for a quick response.
When the situation requires intervention on site, we carry out technical visits depending on the area, urgency and type of work.
¶ A complete solution
We do not see each problem in isolation.
An issue that appears on a computer may be related to the network, Wi-Fi, a server, a share, or some other infrastructure component.
That's why we seek to understand how users, network, servers and security connect to solve the entire problem.
¶ Monthly IT Support subscriptions
¶ Stopping putting out fires is also a business decision
For companies with daily operations we offer an IT Continuity scheme, through a subscription adapted to the real infrastructure of each organization.
The scope is defined after a brief survey.
This way you know what is covered, how to request assistance and what improvements should be prioritized.
¶ The service may include
¶ How we work
¶ Frequently asked questions
¶ Do you only work with monthly subscriptions?
No.
We can solve a specific need, execute an installation or accompany the company with a subscription.
When technology is critical to daily operations, composting is often the most predictable option.
¶ What does a support subscription include?
It is defined according to the infrastructure and number of users.
May include remote support, scheduled visits, preventative maintenance, backup review, and improvement planning.
¶ Can they take over an existing facility?
Yes.
We survey the current state, document what is important, prioritize risks and propose improvements.
There is no need to start from scratch.
¶ Do you carry out technical visits?
Yes, depending on area, urgency and type of work.
We also resolve incidents remotely when it allows us to respond faster.
¶ Contact
¿Querés que analicemos tu necesidad?
Contanos qué necesitás resolver.
